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Extended FAQ

More detail than the homepage FAQ covers

The homepage carries a short FAQ aimed at newcomers. This page goes further into licensing, offers, live casino and our own method, for readers who want the fuller picture.

Licensing and safety

Does a UKGC licence mean an operator can't go wrong?

No. It means the operator has met the Commission's conditions on fairness, identity checks and player protection tools, and that there's a regulator you can escalate a complaint to. It doesn't remove the financial risk of gambling itself, and it doesn't guarantee every interaction with that operator will be perfect — just that a baseline of protections has to be in place.

What happens to an existing account after I register with GAMSTOP?

Access to the account is blocked for the length of the exclusion period you choose, and the operator should stop sending you marketing during that time as well. Deposits and play aren't possible until the period ends and, in most cases, you actively request your account be reopened — it doesn't reopen automatically the moment the exclusion period lapses.

Can I check whether an operator is actually licensed myself?

Yes — the UK Gambling Commission runs a public register of licensed businesses. Look for a licence number in the operator's footer, then search that number on the Commission's own site to confirm it's current and matches.

Bonuses and offers

What's the difference between a wagering requirement and a time limit on a bonus?

The wagering requirement is how many times you need to play through the bonus amount before any winnings from it become withdrawable — commonly expressed as a multiple, such as 35x the bonus. The time limit is separate: a deadline, often 7 to 30 days, by which that wagering needs to be completed, after which any unused bonus and related winnings can be removed.

Do free spins work differently from deposit bonus funds?

Usually, yes. Free spins apply to a specific slot or small group of slots, and winnings from them are typically credited as bonus funds subject to their own wagering requirement, rather than paid out directly as withdrawable cash. The exact mechanics vary by operator, so the specific terms attached to any spins offer are worth reading before assuming how they'll behave.

Why do you describe welcome offers by type rather than by exact amount?

Offer amounts and terms change frequently, sometimes without much notice, so a specific figure printed on a comparison site can go stale quickly. Describing the type — matched-deposit, tiered, spins-attached — gives a more durable picture of how an offer is structured, while the live number is best confirmed directly on the operator's own site at the point you're ready to sign up.

How does our comparison score account for offer differences?

We rank welcome offer structures by how clear and straightforward they are to read and understand, not by size. A simpler, single-component offer can score better on that measure than a larger but more layered one — the full reasoning per operator sits in the criterion-by-criterion breakdown on our homepage.